Dispute resolution

CFIQ Makes Submission to the AMF on Complaint Handling

Published on: February 17, 2023 Provided in: EN

February 17, 2023 (Montreal) – The Conseil des fonds d’investissement du Québec (CFIQ) today filed its submission to the Autorité des marchés financiers (AMF) in response to its consultation on the Regulation Respecting Complaint Processing and Dispute Resolution in the Financial Sector (Draft Regulation).

“CFIQ recommends that mutual fund dealers, investment dealers and dually registered dealers that operate in Quebec should be exempt from the Draft Regulation and instead be subject to the rules set out by the New Self-Regulatory Organization of Canada for complaint handling and dispute resolution” said Eric Hallé, Chair of the CFIQ Board of Governors. “This harmonization across Canada will help reduce complexity and redundancies, contributing to the ultimate goal of the New SRO as determined by the Canadian Securities Administrators.”

In its submission, CFIQ also recommended that exempt firms be permitted to adhere to the regulatory status quo until the new rules come into effect.

About CFIQ

CFIQ is the Quebec voice of The Investment Funds Institute of Canada (IFIC). IFIC brings together approximately 150 organizations, including fund managers, dealers, professional and back-office service providers, to strengthen the integrity of the investment funds industry, foster public confidence in investment funds, and enable investors to achieve good outcomes. By connecting savers to Canada’s economy, our industry contributes significantly to Canadian economic growth and job creation.

For more information:

Pira Kumarasamy
Senior Manager, Communications and Public Affairs
pkumarasamy@sima-amvi.ca
416-309-2317

Check out our annual statistics report and current initiative

SIMA members get access to exclusive webinars and events, plus preferred pricing on certain financial certifications. SIMA welcomes qualifying fund management and dealer firms as members. Professional firms and back-office system providers that serve the industry are invited to join as affiliates.

UPCOMING EVENTS

Interested in more? Connect and learn from industry experts!

Join industry leaders at SIMA events to advance knowledge and strengthen professional networks across Canada’s investment funds community.

Thu 29 Oct 2026
A large audience listens to a panel of speakers on stage at a conference, with one speaker shown on a screen. The room is filled with round tables and attendees facing the stage.
In person

2026 SIMA Annual Leadership Conference

In person
Members & non-members
Thu, Oct 29, 2026
EN

Join hundreds of senior professionals from across the country to exchange ideas, explore emerging trends and gain insights from renowned experts and leaders.

Become a SIMA member today

SIMA members get access to exclusive webinars and events, plus preferred pricing on certain financial certifications.