OBSI dispute-resolution practices
Addresses how OBSI’s dispute-resolution practices and stakeholder engagement can strengthen investor confidence in Canada’s investment industry.
Submission – OBSI – 2026 Independent External Review Consultation
Recipients
Phil Khoury re: OBSI Review
Principal, CRKhoury
Industry segments this resource supports
- Wealth management
Summary
Our submission focuses on the importance of fair, independent, and impartial dispute-resolution processes and emphasizes the need for strong, ongoing stakeholder engagement between OBSI and the investment industry. We outline our positive experiences with OBSI’s engagement efforts and recommend continued collaboration to support transparency, trust, and effective industry oversight.
Why this matters: Addresses how OBSI’s dispute-resolution practices and stakeholder engagement can strengthen investor confidence in Canada’s investment industry.
Key takeaways
- SIMA supports regular independent external reviews of OBSI to ensure fairness, independence, and impartiality in its dispute-resolution processes.
- SIMA highlights the importance of OBSI’s role in maintaining investor confidence and supporting a competitive and effective investment industry.
- The association encourages OBSI to continue prioritizing stakeholder engagement through biannual meetings, participation in SIMA webinars, responsive communication, and ad hoc leadership touchpoints.
- SIMA notes that member firms may provide their own submissions on firm-specific operational experiences with OBSI.
- SIMA expresses willingness to collaborate with OBSI on future opportunities to enhance engagement with industry stakeholders.
